Best Auto Repair, Waco

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Call us for all your car needs! 254-776-6839

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 254-776-6839 or make an appointment online!

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • BBB Accredited Business
  • BG Products
  • Car Care Aware

Testimonials

  • reviewicon
    Great place of business with friendly customer service. Prices are very affordable compared to dealership prices.

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    These people are honest and fast! I trust them to do the work I want and only suggest work that really needs to be done.

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    Experienced staff,quick on the schedule,timely notification if accessing parts is a problem.Highly recommended!

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    Great service very detailed on information. With great prices here in Waco!! Will start recommending.

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    More than helpful! Great place!

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    Had a great experience with Luikart's! I have a 2011 Volvo C30 with over 110K miles and one day the engine started whistling and vibrating badly. Took it over and Ken immediately knew what was wrong and did a great job repairing- no problems since. The price was very fair after a search online. The folks are very friendly as well- would highly recommend to anyone.