Best Auto Repair, Waco

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Call us for all your car needs! 254-776-6839

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

ASSOCIATIONS

  • ASE (Automotive Service Excellence)
  • BBB Accredited Business
  • BG Products
  • Car Care Aware

Testimonials

  • reviewicon
    Great place of business with friendly customer service. Prices are very affordable compared to dealership prices.

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    These people are honest and fast! I trust them to do the work I want and only suggest work that really needs to be done.

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    Experienced staff,quick on the schedule,timely notification if accessing parts is a problem.Highly recommended!

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    Great service very detailed on information. With great prices here in Waco!! Will start recommending.

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    More than helpful! Great place!

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    Had a great experience with Luikart's! I have a 2011 Volvo C30 with over 110K miles and one day the engine started whistling and vibrating badly. Took it over and Ken immediately knew what was wrong and did a great job repairing- no problems since. The price was very fair after a search online. The folks are very friendly as well- would highly recommend to anyone.